Great .caring. . She loves what she does.
My family and I have been patients of Dr. Mattson for years. He's a wonderful eye doctor, and he and his staff have always taken excellent care of us. Just this week my glasses broke while on vacation. I called the clinic and Barb was on it right away, but it turned out the frame was on back order with the manufacturer for several months. She knew that was not going to work so she tracked down the frame locally, and I had new glasses within a couple days. Now that is service!
Dr. Andrew was very thorough and took plenty of time to talk me through everything that he was doing. He also answered every question I had. Staff was very courteous and took time to show me many pairs of glasses and talk through the different options as well as lay out all of the different pricing levels I could expect to end up paying.
Kids and adults can go they also check if you need glasses
They had already reviewed and were ready to explain the portion that my insurance would cover and what would be out of pocket.
I'm never going back to this place again. On top of being more expensive and always trying to up-sell everything, they got my contact order wrong several times before I actually got my contacts. Now after wearing my daily contacts for several months I realized that two boxes are the wrong prescription. And the sad part is, getting the order in the first place was such a hassle that I have no desire to call to rectify this new problem. I'll just wear the wrong prescription rather than have to deal with that train wreck again.
Lakeville Family Eye Care is a US Doctor based in Lakeville, Minnesota. Lakeville Family Eye Care is located at 17690 Kenwood Trail, Lakeville, MN 55044, USA.
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